Out-of-date business details
Old hours, retired services, or a changed phone number send customers the wrong message. Content updates keep what visitors read accurate.
Website maintenance
Website maintenance with the scope agreed up front.
Ongoing technical care for your business website, so updates get made, problems get fixed, and you have a clear place to turn when something needs attention.
Ask about website maintenanceWhat maintenance can cover
Routine care, defined in writing.
A website should not be left to drift after launch. Maintenance support keeps the technical foundation in good shape and provides a clear place to turn when something needs attention. The exact scope of ongoing support is agreed before work begins.
Work that can be included
- Agreed content and technical updates
- Troubleshooting and relevant fixes
- Performance and reliability checks
- Dependency and platform maintenance as applicable
- Basic technical support within the agreed scope
Agreed before it starts
- Which kinds of updates and fixes are covered
- How requests are sent and acknowledged
- How work outside the agreed scope is quoted and approved
- Which accounts and services the studio manages, and which you manage
Why it matters
Websites drift when nobody is looking after them.
Most problems on small business websites are not dramatic. They are small things that quietly cost inquiries.
Broken forms and links
An inquiry form that stops delivering, or a link to a page that no longer exists, can go unnoticed for months. Periodic checks catch these early.
Domains and certificates
A lapsed domain or an HTTPS problem can take a site offline or put a browser warning in front of customers. Knowing what is running, and where, prevents surprises.
Dependencies and platforms
The software behind a website changes over time. Keeping it current, where applicable, protects reliability and performance.
Hosting and launch support
Maintenance works best when the setup is documented.
When the studio sets up your domain connection, hosting, deployment, and HTTPS, the services in use are documented, so ongoing care starts from a clear baseline.
Domain, hosting, and SSL setupSmall business website designWhat does maintenance cover?
The agreed maintenance scope can include relevant updates, troubleshooting, fixes, and basic technical support. Exact limits and any work outside that scope should be set out in your service agreement.
Can you update the website after it launches?
Yes. Ongoing maintenance can cover agreed updates, fixes, and basic technical support. The scope is established in advance so you know what is included and how additional work is handled.
Can you maintain a website someone else built?
Describe the site in your inquiry: what it is built with, where it is hosted, and what needs attention. Whether ongoing maintenance is a good fit depends on the platform and its current condition, and that is discussed before any agreement.
Is ongoing SEO included?
SEO Foundations covers the on-page and technical groundwork described on this page. Ongoing content strategy, link acquisition, paid search, and broad marketing campaigns are separate from that foundation and are not implied by it.
Start a project
Need a dependable place to turn for website updates?
Tell us about your website, what keeps going wrong, and what you would like handled. We will start by defining a practical scope.